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Cancelation Policy

Cancellation Policy

At https://www.kalyangems.com/ we understand that plans can change. We want to make sure that your experience with us is as flexible as possible. Therefore, we have implemented the following cancellation policy:

Cancellation Period: You may cancel your reservation or booking up to 12 hours before the scheduled start time.

Cancellation Process: To cancel your reservation, please follow these steps:

  1. Log in to your account on our website.
  2. Navigate to the “My Reservations” or “My Bookings” section.
  3. Locate the reservation you wish to cancel and click on it.
  4. Click on the “Cancel” button or link associated with the reservation.
  5. Follow the on-screen prompts to confirm your cancellation.

Refunds:

  • If you cancel your reservation or booking within the 12-hour cancellation window, you will receive a full refund of any payments made.
  • Refunds will be processed within 4 business days to the original payment method used.

No-Shows: If you do not cancel your reservation or booking within the specified 12-hour period and do not show up, you will be charged the full amount of the reservation or booking.

Exceptions:

  • In some cases, specific products or services may have different cancellation policies. Please refer to the product or service description for any such exceptions.
  • In the event of unforeseen circumstances or emergencies, we may consider exceptions to this policy. Please contact our customer support team as soon as possible if you believe your situation warrants special consideration.

We recommend reviewing this cancellation policy before making any reservations or bookings on our website. By making a reservation or booking, you acknowledge and agree to abide by this policy.

If you have any questions or need further assistance, please don’t hesitate to contact our customer support team at +91 7702430335

www.kalyangems.com reserves the right to modify this cancellation policy at any time. Any changes to this policy will be posted on our website, and the revised policy will apply to all reservations or bookings made after the effective date of the change.